Terms and Conditions - Blue Dart Website

On this page, you will find a standard version of the Blue Dart Website Terms and Conditions.
The Terms and Conditions of use of the Blue Dart Website are as follows:


  1. Blue Dart reserves the rights to change the terms and conditions from time to time without any notice and it is the responsibility of customer to go through policies, terms and conditions mentioned on this website.

  2. All rights, including copyrights in this website are owned by or licensed to Blue Dart Express Ltd. (Blue Dart).
    Any use of this website or its contents for copying, storing, downloading, selling, duplicating or scrapping for commercial use or for any other purpose whatsoever, in whole or in part is strictly prohibited and shall be liable as per laws.

  3. Any person may reproduce any portion of the material in these web pages subject to the following conditions.

  4. The material may be used for information and non-commercial purposes only.

  5. It may not be modified in any way.

  6. No unauthorized copy is made of any Blue Dart trademark.

  7. Any copy of any portion of the material must include the following copyright notice: Copyright © Blue Dart. All Rights Reserved.

  8. Blue Dart trademarks shall not be copied, downloaded, reproduced, used, modified or distributed in any way without prior written permission.

  9. Blue Dart wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. Blue Dart will be free to use and act on any information you submit.

  10. For your convenience, Blue Dart may provide interactive features on this site, such as access to tracking and user comments. You are authorised to use these features solely for the purposes specified and for no other purposes.

  11. These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at Blue Dart's discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. Some of the information accessed through these web pages may originate outside of Blue Dart. Blue Dart excludes any obligation or responsibility for this content.

  12. Blue Dart makes all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.

  13. Blue Dart will not be held liable for any credit card fraud that occurs on its website. You must only use a credit card that you are legally entitled to use while making payments. The liability of making fraudulent transaction lies with you and the responsibility to establish otherwise shall lie exclusively.


Disclaimer of Warranties


  1. The services, the content and the information on this website are provided on an "as is" basis. Blue Dart to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights and fitness for a particular purpose. Blue Dart its affiliates and licensors make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the Blue Dart web site or systems. No information obtained via the Blue Dart systems or website shall create any warranty not expressly stated by Blue Dart in these terms and conditions.

  2. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.

  3. To the extent permitted by law, in no event shall Blue Dart, its affiliates or licensors or any third parties mentioned at the Blue Dart website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the Blue Dart website and Blue Dart systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not Blue Dart is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall Blue Dart's total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed ₹ 5000/-.

  4. Blue Dart will not be responsible for any unauthorised use of customers User ID and password and it would be customers responsibility and obligation to protect the same from unauthorised use.

  5. Shipment will be re-weighed and re-measured and the prices quoted is inclusive of the Total Freight costs, fuel surcharges and applicable GST. Duties, Taxes and customs charges if any will be additional. Prices quoted has been calculated based on suggested weight of the shipment. Blue Dart's shipment charges are calculated according to the higher of actual or volumetric weight. Post reweigh for online payment, if found to be heavier, the under collected amount will have to be paid in cash in order to process the shipment further. If the shipment is found to be lighter, the over collected amount will be refunded.

  6. Unless otherwise agreed in writing, the Blue Dart products and services mentioned in these web pages are subject to Blue Dart's Terms and Conditions of carriage which are available on this website. You confirm and acknowledge that you have read and understood the Terms and Conditions of Carriage including liability terms.

  7. All information provided to Blue Dart by visitors to these web pages is considered to be confidential and will not be disclosed by Blue Dart to any third party except as may be required for the provision of the services.

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