cookies

This Cookie Policy explains how Blue Dart Express Limited uses cookies and similar technologies on https://bluedart.com (“Website”). This policy describes what cookies are, how we use them, and the choices available to you.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. Cookies help websites function efficiently, enhance user experience, and provide analytical information.
There are two primary types of cookies:
• Session Cookies: These are temporary cookies stored in browser memory and deleted when the browser closes.
• Persistent Cookies: These remain stored on your device until they expire or are manually deleted.
Categories of Cookies We Use
1 Strictly Necessary Cookies
These cookies are essential for the operation of our Website. They enable core functionality such as security, network management, session handling, and load balancing. These cookies cannot be disabled.
Examples include: JSESSIONID (session management), LFR_SESSION_STATE_<userId> (user session state), COMPANY_ID (portal instance identification), BD_Web_LF (server routing), BIGipServerpl_web-bluedart.dhl.com (load balancer persistence), and TS0104a5c2 (server security routing).
2 Functionality / Preference Cookies
These cookies allow the Website to remember choices you make such as language preferences and consent settings, providing enhanced and personalized features.
Examples include: GUEST_LANGUAGE_ID (language preference), BDcookieDisclaimer (cookie consent preference), USER_UUID (encrypted user identifier, if applicable), and cookiebar (banner preference).
3 Performance / Analytics Cookies
These cookies collect aggregated and anonymized information about how visitors use the Website. This helps us improve performance and user experience.
Examples include: _ga (distinguishes users – 2 years), _gid (distinguishes users – 24 hours), _gat/_gat_gtag_* (request throttling – 1 minute), and _ga_<property-id> (Google Analytics 4 tracking).
4 Marketing / Personalization Cookies
These cookies track browsing behavior across websites to deliver relevant advertisements and measure campaign effectiveness.
Examples include: _fbp (Meta advertising tracking – approx. 3 months), _gcl_au (Google Ads conversion tracking – approx. 3 months), bdcookie and lidc (LinkedIn advertising and routing cookies).
Detailed Cookie List
| Cookie Name | Category | Purpose | Provider | Duration | Type |
|---|---|---|---|---|---|
| JSESSIONID | Strictly Necessary | Maintains user session | Application Server (Tomcat) | Session | Session |
| LFR_SESSION_STATE_<userId> | Strictly Necessary | Stores login timestamp and session state | Liferay | Session | Session |
| COMPANY_ID | Strictly Necessary | Identifies portal instance | Liferay | Session | Session |
| BD_Web_LF | Strictly Necessary | Server routing / load balancing | Web Server | Session | Session |
| BIGipServerpl_web-bluedart.dhl.com | Strictly Necessary | Load balancer persistence | F5 | Session | Session |
| TS0104a5c2 | Strictly Necessary | Web server security routing | Web Server | Session | Session |
| GUEST_LANGUAGE_ID | Functionality | Stores preferred language | Liferay | 1 Year | Persistent |
| BDcookieDisclaimer | Functionality | Stores cookie consent preference | Application | 2 Years | Persistent |
| USER_UUID | Functionality | Used to assign a unique identifier to users for recognition. It does not store personal data and cannot be used for authentication. | Liferay | 1 Year | Persistent |
| _ga | Performance | Distinguishes users | Google Analytics | 2 Years | Persistent |
| _gid | Performance | Distinguishes users | Google Analytics | 24 Hours | Persistent |
| _gat / _gat_gtag_* | Performance | Throttles request rate | Google Analytics | 1 Minute | Persistent |
| _ga_E3YP7KLC9W | Performance | GA4 property tracking cookie | Google Analytics | 2 Years | Persistent |
| _fbp | Marketing | Meta advertising and conversion tracking | Meta (Facebook) | 3 Months | Persistent |
| _gcl_au | Marketing | Google Ads conversion tracking | Google Ads | 3 Months | Persistent |
| bcookie | Marketing | LinkedIn browser identifier for ads and fraud prevention | 6 Months | Persistent | |
| lidc | Marketing | LinkedIn routing and performance optimization | 24 Hours | Persistent |