Blue Dart
About Blue Dart
Blue Dart Express Ltd., South Asia's premier express air, integrated transportation & distribution company, offers secure and reliable delivery of consignments to over 55,400+ locations in India. Blue Dart is a provider of choice for its stakeholders due to its customer centric approach and aims to further strengthen this partnership. As part of DHL Group’s DHL eCommerce division, Blue Dart accesses the largest and most comprehensive express and logistics network worldwide, covering over 220 countries and territories, and offers an entire spectrum of distribution services including air express, freight forwarding, supply chain solutions, customs clearance etc.
The Blue Dart team drives market leadership through its motivated people, dedicated air and ground capacity, cutting-edge technology, wide range of innovative, vertical specific products and value-added services to deliver unmatched standards of service quality to its customers. Blue Dart's market leadership is further validated by its position as the nation’s most innovative and awarded express logistics company for exhibiting reliability, superior brand experience and sustainability which include recognition as one of ‘India's Best Companies to Work For’ by The Great Place to Work® Institute, India, ranked amongst ‘Best Multinational Workplaces in Asia’ by The Great Place to Work® Institute, Asia, voted a ‘Superbrand’ and ‘Reader’s Digest Most Trusted Brand’, listed as one of Fortune 500’s ‘India's Largest Corporations’ and Forbes ‘India's Super 50 Companies’ to name a few. Blue Dart’s Diversity and Inclusion initiatives have also led to it being recognized as one of India’s ‘Best Workplaces for Women’ in 2021 and ‘Best Organizations for Women’ in 2022 by the Economic Times.
Blue Dart fulfils its social responsibility of climate protection (GoGreen), disaster management (GoHelp) and education (GoTeach) through its GoPrograms.
Our vision is to establish continuing excellence in delivery capabilities focused on the individual customer. In pursuit of sustainable leadership in quality services, we have evolved an infrastructure unique in the country today:
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- State-of-the-art Technology, indigenously developed, for Track and Trace, MIS, ERP, Customer Service, Space Control and Reservations.
- Blue Dart Aviation, dedicated capacity to support our time-definite morning deliveries through night freighter flight operations.
- A countrywide Surface network to complement our air services.
- Warehouses at 85 locations across the country as well as bonded warehouses at the 7 major metros of Ahmedabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata and Hyderabad.
- ISO 9001:2015 countrywide certification by Lloyd's Register Quality Assurance for our entire operations, products and services.
- E-commerce B2B and B2C initiatives including partnering with some of the prime portals in the country.
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Our Competitive Advantage lies in:
We are the only express carrier in the country today which offers an entire range of services that extend from a document to a charter-load of shipments. Our services are relentlessly monitored to deliver a net service level of 99.96%.
We have a dedicated team of specialists who provide the expertise for customs as well as regulatory clearances at all States within the country, to support seamless service to the customer.
Designed to enhance the reliability of our operations and process efficiency, and add value to the customer through time and cost savings.
The only one of its kind in the country today, that is focused on carriage of packages as its prime business, rather than as a by-product of a passenger airline. A dedicated aviation system to support Blue Dart's services is self-sustaining, with its own bonded warehouses, ground handling and maintenance capability.
Fitch Ratings India Pvt. Ltd. has assigned the highest "F1+(ind)" [F one plus (ind)] rating for our short term debt programme of ₹ 30 crores.
Further, ICRA Ltd. has also assigned the highest "A1+" (pronounced A one plus) Rating for our Commerical Paper Programme of ₹ 25 crores.
Committed, diverse and over 11,000+ strong are our most valued asset. All our achievements have been possible because we have a team who believes in themselves and their company, a team with a winning attitude. We are a learning organization, we value self-development, and most of our managers are homegrown.
A walk through to our CSR initiatives: Click here
For Environmental Policy: Click Here
Blue Dart’s commitment towards the betterment of the environment and communities has been unwavering since its inception in 1983. Over the years, the company has been consistently reporting on its corporate responsibility performance, and each year, expanding its scope to include a higher number of beneficiaries that can be impacted. As part of its Corporate Social Responsibility, Blue Dart runs various programs for the upliftment of disadvantaged, vulnerable, underprivileged and marginalized sections of society. All programs are classified under the 3 pillars of Living Responsibility – GoTeach, GoGreen and GoHelp. These include students and young adults from poor financial backgrounds, hearing impaired, women, senior citizens, etc. in areas of education, preventive healthcare, women empowerment, sanitation, waste management etc.
Blue Dart has partnered with several non-profit organizations of high repute in various capacities to run programs that are aligned under the 3 pillars. Blue Dart works closely with each of its NGO partners to identify the stakeholders and beneficiaries of each intervention. Blue Dart also extends assistance to various NGOs by providing free of cost logistics support to them. The company reaches out to help in the best possible way to support NGOs that work for the elderly, less privileged children, disabled people, those providing relief material in disaster hit areas and many more noteworthy causes.
As part of DHL Group, Blue Dart also celebrates Global Volunteer Day (GVD), an opportunity to employees, partners, customers and various other stakeholders to become responsible citizens and conducting initiatives that benefit the environment, communities and society. In 2017, Global Volunteer Day (GVD) was celebrated from 18th September to 1st October, Great volunteering efforts were witnessed from over 4,209 XBU employees who spent over 10,501 employee hours and came together to participate in various activities under the GoGreen, GoHelp and GoTeach pillars. GVD is an opportunity for employees, partners, customers and various other stakeholders to become responsible citizens by helping those in need. Volunteers participated in various initiatives which included blood donation drives, planting saplings, teaching children from marginalized sections of society, cleaning their schools and volunteering time with senior citizens and underprivileged children in many old age homes and orphanages.
