Blue Dart opens new service centre in Yeshwantpur, Bangalore

- Increasing connectivity for customers with extended cut-off time -

Blue Dart Express Limited, India's leading express company today announced the opening of a Service Centre, at Yeshwantpur in Bangalore. Customers located in this area will benefit as now they will be able to access Blue Dart's services faster and more efficiently. The Service Centre, located at the Industrial Suburb, near Corporation Bank in Yeshwantpur, will provide maximum support to the customers and improve responsiveness to customer requirements at this high activity industrial suburb. The Centre will house sales, operations, EDP and customer service support departments.

Keeping in mind the high demand from customers in this industrial suburb, Blue Dart Express Limited, inspite of having 5 operational offices strategically located at - M.G road, Jayanagar, Airport road, Cunningham road and Hosur have opened this new Service Centre. With the opening of the new Service Centre, Blue Dart now reaches local customers at shorter lead-times, leading to better operational efficiencies in terms of cost and time.

The new Service Centre is on-line, with leased line connections through the Bangalore hub to Blue Dart's all India network. Inbound and outbound area operations are undertaken at the new centre and forwarded to the Bangalore hub for ongoing connections.

Speaking on the occasion, Clyde Cooper, Managing Director, Blue Dart, said, "This new Service Centre which is connected via leased lines to the existing all India network, will offer customers extended cutoffs and result in faster response to customer needs. Blue Dart with its superior technology, unparalleled service quality and excellent transit times will be able to fulfill the requirements of an express service in this commercial district."

Blue Dart Express Limited is India's leading express company with a 36% domestic market share. Blue Dart today offers a comprehensive range of services and products for both international and domestic shippers. Blue Dart's continuous commitment towards understanding the needs and concerns of the customer has enabled it to provide unmatched standards of service quality with 99.87% reliability levels in the express industry. Over the years, Blue Dart has managed to expand this market rapidly which is reflected in its turnover growth over the years. Blue Dart is one of the largest Global Service Participants of FedEx, the world's largest express transportation company.

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Dated : March 1, 1999

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