Blue Dart opens new office at Panjim.

News Clip : 'The Herald',Panjim.

14th May, 2003.

Blue Dart Express Limited (BDEL), South Asia's largest courier and package distribution company opened its new premises at Panjim today.
"The new office located closer to our customers at Patto is a result of an increased demand for speedy and reliable services and is reflective of the growing importance of the State in the business scenario," Anil Khanna senior VP, Western region, BDEL told the Herald.
Apart from the IT and pharma industry, Goa is an important destination for Blue Dart because of the high tourist population. Blue Dart's entire range of products is available at Panjim, he added.
Expanding further on why the company is the market leader in South Asia, Tulsi Mirchandaney, senior vice president, BDEL said that Blue Dart provides secure, reliable, time definite distribution across more than 13,600 locations which is assured through its integrated air system and ground network, with 14 warehouses, 5 bonded warehouses and 9 hubs.
Blue Dart also has a trained professional workforce of over 3,700, and a special team of experts on government and regulatory requirements. It is the only domestic cargo airline in the country with its fleet of 3 Boeing-737 freighter aircrafts.
But the major contribution to the success of the company according to Tulsi Mirchandaney is technological edge, linked by the most advanced communication systems-VSATs, leased lines, intranet and the internet, Blue Dart is well equipped to provide quality service and real-time information. Blue Dart's cutting edge technology has put its customers in control of their shipping processes. Technology indigenously developed for Track and Trace, MIS, ERP, customer service, space control and reservations, web enabled initiatives, including on-line tracking and e-commerce solutions, positions Blue Dart as a pioneer in setting service levels and customer software. Blue Dart enjoys a dominant market share in the premium segment, and maintains reliability levels of 99.95 per cent.